Bought an item 2 weeks ago today, paid as soon as auction ended. It's a buggy so emailed the seller with address that is my parents (paypal verified). Listing states first class delivery 1 working day.
I know this does not mean you will get it a day later, it means the day after it is posted. Had reply saying 'ok thanks'. Had not received it by last sat so emailed seller. They said they had not sent it but would 'sort it'. Still nothing, today after emailing them again they said they have sent it (no reply when I then asked for tracking number to see when sent so when should get here)
If I open a item not received dispute, would part of that process mean I may get a part refund on postage as 2 weeks I feel is unacceptable to pay 12.99 for first class delivery. Is there a better way could someone advise or is this not the right process at all??!! Thank you.
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How would I be able to claim a partial refund for an item??
6 replies
carrielou2007 · 30/08/2008 20:29
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