Advanced search

This topic is for users to discuss eBay, not for advertising eBay items. If you are a small business you can advertise here

Seller has added on postal insurance without asking if I want it.

(3 Posts)
chipmonkey Thu 31-Jul-08 01:54:41

The listing didn't mention that this would be done. Am a bit peeved as the postage is already a bit high for the item but at least I knew that before bidding. Can I ask them not to charge for postal insurance ( and not to insure the item, obviously)

sixlostmonkeys Thu 31-Jul-08 06:36:01

If it wasn't included in the original p&p ie it's an extra, then no, they can't charge any extra.
Insurance is for the sellers benefit and so sellers should simply include it in the p&p - this seller hasn't it seems, instead they have used the option box for insurance (am i right?) which means that you the buyer can opt in or out.
I'd message them and say you don't wish to pay the extra for insurance and would they be good enough to send you a new inviouce.

chipmonkey Thu 31-Jul-08 13:10:01

SLM, thank you so much, she has now sent me another invoice without the insurance.

Join the discussion

Registering is free, easy, and means you can join in the discussion, watch threads, get discounts, win prizes and lots more.

Register now »

Already registered? Log in with: