I've just sold my beloved pushchair on eBay for 99p , advertised it as pick up only. The only winning bidder was supposed to pick it up this evening but I got an email saying they'd broken down and asking to contact them so that perhaps we could arrange for us to deliver it to them. They live over 100 miles away, I'm already going to pay more out in listing fees than I sold it for, I really can't be bothered to box it all up and wiat in for a courier even if the buyer arranges it etc. What do I do?! I mean they may well still contact me to arrange another pick up time which is fine, but should I give them a timeframe? Should I ask for it to be picked up within a week? They've not paid (cash on collection) for it yet, would there be a time limit before I can relist it/take it to the charity shop? Can they neg feedback me when they haven't paid?! Who knew a pushchair could cause so much hassle?! TIA for any advice!
if you advertised it as pick-up only then at them asking you to deliver it to them - no way! I'd go with your idea of giving them a time limit, say a week, and if they are unable to collect by this date then say that you will re-advertise it, and they are welcome to join the bidding [better luck next time!] I have no legal knowledge though, perhaps better check it with ebay / paypal / anyone who knows what you are able to do.
I know! Will not be making the same mistake again with the starting price! Will see what they say when they contact me, have had a nose through their feedback and all seems fine although they have less than 30 feedbacks... If I relist I think I'll put £10 start bid! So inconvenient though as it's stuck in the little bedroom at the mo which is supposed to be painted this week and we've carpet fitters in 2 weeks time! I don't think they can feedback me til they've paid can they?!
Ooh, only saw cheesesarnie's response when I posted (forgot to says thanks btw!) thanks for everyone's responses, will go and ask ebay what the rules are in this situation. Not heard from the buyer, have sent an email asking to contact me about arranging another time for collection. I wonder what happens if they pay by paypal and still don't collect?!
You have to OFFER paypal, you do NOT have to accept it, cash on delivery, postal order etc. I had someone AFTER they won the item ask if they could pay by postal order, I said ok they sent me a postal order made out to someone else's name - it could not be cashed. They refused to send me another form of payment, threatening neg feedback. I had to pay recorded delivery to prove it was returned to them. You live and learn I guess...
do what i did, mr man from miles and miles away bid on a gym, couldnt pick up for same reason, wanted me to courier, or deliver for petrol i said no its pick up only as listed, i get several options when i listed, i did not list alternative, so he has to pick up i gave him a week, he never made arrangements, told him i was moving and will be even further and am not taking huge gym to my new place, filled an unpaid item dispute saying WE MUTUALLY DECIDED AGAINST THE SALE fees from e bay refunded and relisted. you just give them 7 days, no more and then file a dispute, geez a buggy for 99p and dnot want to collect it, some people really grind my gears!!