I'm in a bit of a dilemma here but my conscience is prickling.
I bought a heavy item from eBay a couple of weeks ago, it was very dusty and dirty in the photos and still had the sellers personal items within it but I presumed it would be cleaned when the items were removed so I didn't even give that much consideration tbh.
My budget was £25, I won the item for £22 plus postage of £6. The starting price was £20.
I did think the postage was cheap but presumed it would be coming via courier and maybe the seller has a discount or something with the company or they were taking a bit of a hit for postage within the item price.
I've collected the item this morning from the Royal Mail delivery office and noticed on the label the seller paid £26.90 to send the item to me. I wasn't in a rush to receive it. They sent it by next day delivery probably due to its weight/PayPal rules for tracked delivery and it's been sat in the delivery office for over a week!
The problem is, I feel awful about the postage cost and I really want to reimburse the seller but I cannot afford to take a £26 hit in my bank account this week. And the item was in a dreadful state when it arrived, it hadn't been cleaned at all and still has bits of rubbish in the drawers which are velvet lined and thick with dust and hair. There is also some cosmetic damage that wasn't mentioned. TBH if I had known it would arrive like this I wouldn't have bid on it as I'm really squeamish about dust mites etc and it's making me feel itchy just to look at it.
I actually started messaging the seller to say I'd noticed the postage charge and I will send you some extra money next week but a little bit of me (about 10%!) is feeling that even then I probably won't be able to afford it. Effectively I will be paying double for something I had to scrape the money together for in the first place and would never have bid on it at double the price.
The seller has low feedback so I presume they are new to selling.
WWYD? Would you offer some extra money towards postage or just accept you got a "bargain"?
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Seller seriously undercharged postage, WWYD
20 replies
MiaFarrowsWheelbarrow · 08/05/2019 11:20
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