How do i turn off deliver to store?

[taytotayto111]

Ive tried to find how to do this but cant seem to do this. Plus if i send something to sainsburys and its not collected and i dont offer returns where does it go ? Do i HAVE to return payment. Im only a private seller selling off my clothes. Thanks

[19lottie82]

When you list (or edit) the item there will be a box you can untick to turn this feature off.

[19lottie82]

PS yes, if you use click and collect as a seller and the buyer doesn’t collect them it will be returned to you and their money refunded, even if you are a private seller.

[taytotayto111]

Hi lottie thanks for the reply. Now i might be silly but what section do i need to look in to turn it off. Im using the app and cant find it.

[19lottie82]

im Not sure you can access it via the app.

Go to the desktop site and edit your listing, then you should be able to untick the click and collect option.

[taytotayto111]

Cracked it thank you x