I bid on something that was listed as collection only but the description stated that if you contacted the seller they would give a postal cost and would post. I did that before bidding and subsequently won the item.
The seller said they’d invoice me for the whole amount but I didn’t receive it and then she said she’d sent it to the wrong address. Subsequently I paid for the item and then just sent the postage cost (5.80) via PayPal. I knew I wouldn’t get this back if there was an issue. but it was only £5.80 so can live with that, however the item itself was £55 and I cannot afford to write that amount off!
It’s been ten days since I won the item. The seller said the courier was coming last Monday. And then last Wednesday and then yesterday. Apparently it was actually collected yesterday but the seller hasn’t marked as despatched or given me a tracking number.
Looking at the feedback - which showed as 100% for some reason - it seems they have done this before several times. Buyers saying that the seller hadn’t sent the item, had ignored communication etc.
How long should I wait before opening a case? I know i won’t get the postage back but I’d like the £55! We go on holiday the end of next week so if it hasn’t been sent already it will likely come when we are away and we are away for a fortnight. Although to be honest if she hasn’t sent it by now it probably isn’t coming is it?
Thanks.
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eBay seller might not be honest - when to open a case?
19 replies
WaitingForSunday17 · 11/08/2018 19:31
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