I hate ebay can't work it out at all. Sold something cash on collection. Has been collected and paid for next day no bother. Item is still showing as unpaid on my eBay. I've tried googling and eBay says "mark as dispatched". But the only options are Send payment reminder Contact buyer Relist item Sell similar item
I tried classic site (am on mobile) but everything I click through to the item it goes back to mobile site.
I've got complete rage as I'm only trying to complete the sale on there so the buyer doesn't look bad - do I have to log on a desktop? Why is it so difficult? Log on drives me nuts as i always have to set password.
I had one where they sent me a Postal Order, it's still hanging You did get payment before you handed over item? Just checking for if there's a next time. Sorry I can't help more other than as PP have said, try on laptop/desktop, I always find there's more options that way.
Thanks all. There's no dispatch button. I'll have to log on at work which I shouldn't really do as it's work time - and it will take me ages to reset password. Spent ages trying to do it from phone last night. Yes buyer paid cash on collection, with 12 hours of winning auction, also gave £4 too much as he didn't have change and was very nice about it - refused offer of transferring change to his account or waiting while I raided the kids piggy banks and told me to buy them some sweets instead! So I don't want it looking like he hasn't paid on eBay - would that affect him at all or could I just leave it?
You need the desk top one. There is a drop down on the seller page that gives you the option to mark as paid. Then mark as dispatched. Do this because it keeps sending notices to the buyer to pay - then if you delete the transaction you may be up for avoiding ebay fees.
Oh dear, so my Postal Order buyer has probably been getting "pay up or else" emails. It was only for an item under a fiver but still. I think I'll deleted it then. I've not marked it as paid or dispatched either
Phew done it on desktop. The mobile site was driving me mad as kept clicking on phone to go to classic site but then kept redirecting back to be mobile site.... which had none of the required options. Is the app any better?