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Will I get a refund?

(6 Posts)
DumbledoresArmy Sun 15-Oct-17 22:59:16

I bought & paid for straight away x2 items (Xmas pressies for DC). The price was great for the items.

Anyway the items never arrived. Buyer didn’t mark them as dispatched. I messaged the seller. Eventually she agreed to refund me.
She initiated my refund, which could be seen as ‘processing’ in my PayPal account. She closed the sale & put due to issue with buyer, not true!
The refund got cancelled in PayPal.
I’ve had no email replies now from seller.
I’ve opened a case with eBay.

Will I most likely get my money back?

Maya12 Sun 15-Oct-17 23:12:04

Yes, you should. I've always been able to get money back as a buyer, eventually

AliCat36 Sun 15-Oct-17 23:14:27

Have you contacted PayPal? They should help you sort it out.

DumbledoresArmy Sun 15-Oct-17 23:22:49

I’ve not contacted PayPal yet. Just raised a case with eBay.

CombineBananaFister Mon 16-Oct-17 07:11:15

I would have thought so, Ebay usually lean towards the buyer. I do think buying on selling on there isn't what it used to be though, far too much dishonesty on both sides now makes it too much hassle sad

19lottie82 Mon 16-Oct-17 08:14:22

Yes you will get a refund, no need to worry. After 8 days you can "ask eBay to step in and help" with your case, so do that, and you should get your refund shortly after that.

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