The tracking order showed Delivered a few days back but I had no delivery. Long story short it's being held in a local PO Box and I'm supposed to geth a letter about the charges. Was I supposed to know that or should the seller mention something? Should that charge be worked into the item price? Thanks.
Usually if you buy from the US customs charges are for you to pay. The seller would not necessarily know what the customs charges are for every country in the world, specially if they are not a professional seller.
Your problem. You cannot expect a seller to know the ins and outs of every country's customs regulations. There may well be VAT to pay on imported goods, there is no way of working it into the price as no American seller deals with HMRC.
You will have to pay the charges, plus a handling fee.
Yes to pps although, I was caught unawares by this once and I left it uncollected and it went back to the sEller and I got a full refund. Sites can be difficult to navigate and it can be hard to see that you're buying from overseas at times. My last purchase, from China, delayed for a month due to a local festival, was the tip of the learning curve for me. Fecking amazon!
Thabks everyone. The otem was £97 <cries>. So probably it'll cost the same as if I got it off Amazon here. Tsk. Royal mail adviser said I could refuse the parcel but I want to see the fees first - if it amouts to the same price as UK product - fine. Lesson learned.