Briefly, I sold a high-end beauty product. It was factory sealed and genuine, not only had an expiry date but also a date when it was made (Oct 2016).
My buyer now says she's opened it and used it, but thinks it smells funny so now she wants to send it back. It's no good to me used, so I have refused the return (listing stated no returns).
What does everyone think? Is eBay going to make me refund her?
Please or to access all these features
Please
or
to access all these features
If you buy or sell items on eBay, you will find tips and advice on this forum.
eBay
Buyer used item and now wants to return it
2 replies
TheHuntingOfTheSarky · 04/04/2017 10:12
OP posts:
TheHuntingOfTheSarky ·
04/04/2017 10:33
Yeah I figured as much. Been selling for years but this is the first time someone's actually opened something and then tried to return.
Of course it's possible she's right and there's something wrong with it, which is what eBay will say, but the likelihood is so remote....it just pisses me off, I can't resell it and now it's been used by someone else I don't really want to use it myself either 
OP posts:
Please create an account
To comment on this thread you need to create a Mumsnet account.