Sold a designer item recently for £30. Buyer obviously didn't like it & claimed it was not in the condition it was described. I always go to a lot of trouble to describe things thoroughly & accurately but there were microscopic marks not included in the description which would not have put off someone who liked the item. Anyway, I gave a full refund including the return postage (she sent item back recorded) so I am £8 down on the deal.
Can I get eBay to refund the selling fees & how do I do that? Do I just cancel the transaction? I think I will wait & relist the item nearer the summer as it is a seasonal item.
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Had to refund a buyer, can I get Ebay to refund my fees
6 replies
GrumpyOldBag · 08/02/2017 11:43
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