Hi there,
I bought some expensive boots as a complete bargain on eBay for my son who's a weird size for the sport.
They were described in the listing as a size 9.
However when they arrived they were a 42- a size 8. I think it was a genuine error (it's a female dominated sport so smaller sizes are more popular) We're really disappointed as the item was otherwise perfect but he can't get his foot in.
Anyway messaged seller and she says mistake, she just googled 42 and it said size 9- an American 9 and she didn't notice.
I feel bad as i think it was a mistake and from messages before the sale she seemed nice but in too small a size they are no use to us.
She agreed to refund and did so last night. Item and postage.
I went to post office this morning to return them as as the parcel is 2.6kg it will be £13 something second class and £15 something first.
I feel bad as she seems nice but I don't want to be £13+ out of pocket for someone else's mistake.
Where do I stand with this?
Thanks
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Item not as described -return postage
7 replies
DrunkenUnicorn · 25/01/2017 17:27
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