Hi, sorry new to this board so apologies if this has been done before. I sold a Boden dress to a buyer last week and she requested a return saying it was fake as the material was substandard. I told her I have the original receipt and that it isn't fake (it isn't!) and she agreed that I was right in a message but ebay keeps emailing me saying I have to respond to the return and I don't know what to press as there is no decline button! Anyone able to advise? Thanks!
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declined return agreed with buyer but can't work out how to update the return with ebay
7 replies
Radiodependent · 22/01/2017 12:04
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