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Worn shoes

(5 Posts)
Fockers Sat 26-Nov-16 22:18:07

Bought some shoes on ebay listed as new without box.
Arrived this morning with grit in the sole, soles clearly been outside & writing rubbing off the inside sole!
Contacted seller who's 'completely flummoxed' shes sure they haven't been worn so sent her photos - she says they'll refund if I send back. Presumably ill have to pay postage back? How do I know she'll refund - and original postage as well?

kskee Sat 26-Nov-16 22:33:08

You won't have to pay the return postage if you open an Item Not as Described case.... the seller will be required to pay the return postage

kskee Sat 26-Nov-16 22:34:49

And you will get a full refund. Be sure to send them back Signed For

19lottie82 Sun 27-Nov-16 18:01:01

Kskee ...... no DONT send them back signed for! The OP will have to cover that cost and then won't get he money back!

Open a not described case with eBay and you will be provided with a pre paid returns label.

19lottie82 Sun 27-Nov-16 19:10:53

The seller cannot be forced to refund the return postage retrospectively.

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