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why won't paypal accept my buyers payment?

(6 Posts)
jellyhead Wed 20-Jul-16 07:58:31

Sold two items yesterday and both buyers contacted me to say they can't pay now via PayPal.
My PayPal account seems OK. Accepted a payment on Monday.
Can't find an answer trawling through ebay . Anyone any idea
Thanks

lljkk Wed 20-Jul-16 08:12:35

what problem are they having?

You can check out as guest, using Paypal now. As long as someone has a credit card. Sorry, it sounds like they have a funds problem. You could test your paypal by doing a payment using the Guest option, to your account.

jellyhead Wed 20-Jul-16 08:28:43

I'm not sure what the problem actually is .Both say unable to pay now when clicking on that
I've not come across the guest payment option. How do I test that ?
Thanks for advice

smilingeyes11 Wed 20-Jul-16 10:06:22

wrong email on listing?

jellyhead Wed 20-Jul-16 10:23:00

one of them has just paid so guess whatever the problem is /was has sorted itself

lljkk Wed 20-Jul-16 10:46:41

Maybe try private/stealth/incognito browsing, go to paypal, and see if there is a guest payment button. Follow directions from there. I have done it when I needed to change the delivery address for a one-off purchase.

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