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Seller left feedback saying I didn't pay

(3 Posts)
GrimmauldPlace Sat 16-Jul-16 15:59:02

As the title says, I was just having a look at my feedback and noticed some was left a few days ago stating "did not pay and ignored emails". This is for an item I won a month ago and paid shortly after the auction ended. I have received the item.

I've messaged the seller asking why they left that feedback but haven't heard back yet.

I've triple checked my eBay and PayPal and bank accounts and the money was definitely paid. I'm confused why a seller would state I did not pay and ignored emails when I didn't receive any at all. Mistaken identity maybe? Can the seller remove the feedback?

19lottie82 Sat 16-Jul-16 18:10:18

Contact eBay. They will remove the feedback.

Never mind the fact that it's false, Sellers aren't allowed to leave buyers negative feedback, and that includes a negative comment under a positive guise.

GrimmauldPlace Sat 16-Jul-16 20:33:08

Thank you,will contact eBay. The seller messaged back and said they must have forgotten to change the wording from their last feedback left.

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