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Positive comment but negative feedback icon..

(9 Posts)
catbrushblanket Sat 28-May-16 18:05:45

So buyer has left the above - do I report to Ebay? and how long would it take to remove?. Rather annoying as it brings me off 100% sad

19lottie82 Sat 28-May-16 19:53:35

Have you messaged the seller to ask if they've made a mistake? If so you can then send them a feedback revision form

VulcanWoman Sat 28-May-16 19:58:19

Yes, sounds like they've just pressed the wrong button.

catbrushblanket Sat 28-May-16 20:25:16

I have messaged but no response unfortunately, although I appreciate that not everyone reads their messages smile

VulcanWoman Sun 29-May-16 07:04:18

My Ebay messages go through to my email, not just on the Ebay message board, but still, hopefully they pick the messages up soon.

EveryoneElsie Sun 29-May-16 11:59:24

Contact Customer Support, that was clearly an error.

catbrushblanket Sun 29-May-16 15:07:21

I will do that, thanks smile

catbrushblanket Sun 29-May-16 15:26:15

I called and they removed it! I didn't think they would be so quick and helpful.

VulcanWoman Sun 29-May-16 16:01:05

That's good then. I left some feedback this morning and there was two options, leave positive feedback or leave feedback later, how they managed to do negative I don't know, they need to open their peepers!

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