Hello,
I made the age old mistake of sending DH to collect a pushchair i bought on ebay (paid paypal). What he brought back was not what was described.
The photos listed must have been from before they used it
The item was listed as in good used condition. I emailed them asking for more detail of the condition and they replied it had a few marks, but what you would expect from light usage.
The pushchair dh brought back was filthy, the back was covered in mildew, it has multiple holes and the basket is snapped.
I messaged then straight away and explained i wasn't happy and felt i was misled. The seller agreed the hadn't told me about the broken basket but maintained it was in good condition . He then said he would give me a full refund if i returned it, two minutes later another message offering me £15 back..... I replied that I really needed a full refund and would return the item, but I am unsure of how I would be guaranteed recieve the refund if i returned the pushchair in person?
He now has become aggressive, demanding I take it back to him and he will guarantee to send me the refund, because "he is not a robber"....
Help! What can i do now?
Please or to access all these features
Please
or
to access all these features
If you buy or sell items on eBay, you will find tips and advice on this forum.
eBay
Paid via paypal, collected but item not as described
14 replies
Ladybirdturd · 23/04/2016 21:12
OP posts:
Please create an account
To comment on this thread you need to create a Mumsnet account.