Advanced search

This topic is for users to discuss eBay, not for advertising eBay items. If you are a small business you can advertise here

Been almost 3 months & seller hasn't delivered goods

(5 Posts)
MistressMia Tue 19-Apr-16 21:15:59

I bought a heavy item at the end of Jan which was collect only.

I contacted the seller to arrange and he said he could drop off as he was in my area a fair bit over the next few weeks. Think he runs a business selling second hand equip.

He didn't contact me again & with one thing another Ia few more weeks elapsed. I emailed him about a month ago to say I would like to come and pick up on a day I was going to be in his town. He didn't get back to me in time and phoned the day after I wanted to collect to say again he'd drop off in next few weeks.

Not heard anything since.

Have opened a case requesting a refund, but not sure what if anything will come of it.

Anybody know what might happen / what else I can do.

AfroPuffs Tue 19-Apr-16 21:56:17

So you paid? When its collection only you are supposed to pay in cash when you collect. I think you've been had unfortunately. Is the sellers ebay account still active?

MistressMia Tue 19-Apr-16 22:18:45

Yes I automatically always pay by Paypal as it was a buy it now.

Seller account still exists but nothing listed for sale.

The last feedback he has is as a buyer within the last month. As a seller no recent feedback at all

AfroPuffs Wed 20-Apr-16 00:31:34

Well usually you have 120 days to make a claim with paypal so fingers crossed you get the refund.

19lottie82 Wed 20-Apr-16 06:43:06

If you opened an eBay case for a refund then they won't enforce one after this time period. You will need to go through PayPal.

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now