I bought an item with 'free delivery'. Unfortunately it was a duplicate gift so I wish to return for a refund (listing states returns accepted). I am happy to pay return postage as there is nothing wrong with the item, but the seller says they will refund me the cost of the item, minus what it cost to send it to me in the first place.
As the listing was 'free delivery' - can they do this?
TIA
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Return on item with 'free delivery' - seller withholding delivery cost from refund?
2 replies
Hallamoo · 31/12/2015 09:05
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