Hi there. My husband bought a tweed jacket off ebay recently and when it arrived it had a really strong damp/mildew type smell. I've contacted the seller and said that this item was not as described as the smell was not mentioned in the listing. Seller has told me that there is no issue with dampness in his house and I should realist myself. The jacket had clearly not been cleaned before it was sent off and I don't want to go to the further expense of dry cleaning. I will take up further with eBay but do you think that this is a reasonable reason to return an item?
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Reasonable to ask for refund on smelly jacket?
2 replies
Gingefringe · 09/02/2015 17:44
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