Talk

Advanced search

This topic is for users to discuss eBay, not for advertising eBay items. If you are a small business you can advertise here

Reasonable to ask for refund on smelly jacket?

(3 Posts)
Gingefringe Mon 09-Feb-15 17:44:22

Hi there. My husband bought a tweed jacket off ebay recently and when it arrived it had a really strong damp/mildew type smell. I've contacted the seller and said that this item was not as described as the smell was not mentioned in the listing. Seller has told me that there is no issue with dampness in his house and I should realist myself. The jacket had clearly not been cleaned before it was sent off and I don't want to go to the further expense of dry cleaning. I will take up further with eBay but do you think that this is a reasonable reason to return an item?

Rollonpayday Mon 09-Feb-15 17:53:54

Depends on general condition (other than smell) and what you paid for it? If you get it dry cleaned you might still have a fab bargain on your hands! A decent tweed jacket would be worth a fair bit.

BaronessBomburst Thu 12-Feb-15 16:24:15

You can spray it with white vinegar too. That'll remove the musty smell. Is it a vintage jacket?

Join the discussion

Registering is free, easy, and means you can join in the discussion, watch threads, get discounts, win prizes and lots more.

Register now »

Already registered? Log in with: