Talk

Advanced search

This topic is for users to discuss eBay, not for advertising eBay items. If you are a small business you can advertise here

Is it just me that gets this repeated reason --excuse--

(8 Posts)
GloriousGloria Tue 06-Jan-15 21:39:17

Three weeks ago I won an item, today I received it.

Obviously I had messaged the seller asking where my item was. They replied apologising that they had been in hospital and they will send it out straight away.

I had obviously factored in part of the delay was down to the festive period, however the whole hospital reason is one I have heard many times before.

I am a frequent eBay purchaser and I have heard the hospital excuse so many times.
Does anybody else get this excuse frequently? Or is it just me that has a lot of poorly sellers?

TheReluctantCountess Tue 06-Jan-15 22:22:46

Yes I've had that reason given many times. It seems people think it'll make their buyers back off and feel sorry for them.

wowfudge Tue 06-Jan-15 22:46:28

That's the excuse/reason I have been given recently - only time I've ever had a problem too. Mind you this seller is no longer selling anything having had mainly excellent feedback on over 10000 transactions......

hoobypickypicky Tue 06-Jan-15 22:50:22

It was something I said to several sellers over the festive period. Not about myself, but about one of my children.

The fact is that it was true. It happens. A glance at my 400+ feedback should answer any doubts anyone had and to be honest, if it doesn't, tough.

RobinHumphries Wed 07-Jan-15 11:12:31

I've had the exact same situation as wowfudge (except my seller hadn't sold that much). What made me hmm was that they had given me feedback but hadn't sent the item and when I looked at what others had left as feedback for them they had explained that they had just got out of hospital. So you could leave me feedback but not post? However like with wowfudge my seller is no longer selling anything and has closed their ebay shop down.

lljkk Wed 07-Jan-15 11:28:49

"they had explained that they had just got out of hospital. So you could leave me feedback but not post? "

Actually that part makes a lot of sense to me. You can get WiFi in hospital but you can't wrap & send your stuff. Once out of hospital, then must work thru a backlog to verify people really paid, then to carefully package & label, sending out the oldest stuff first assuming people haven't filed & won a case or asked to cancel. Then you have to arrange a courier or get to a courier depot. All when you're probably still feeling ill & the rest of your life has a huge backlog to deal with.

But they may be making it all up... I don't know either.

glammanana Thu 08-Jan-15 15:28:47

I think if you are up front and admit you have made a balls up most buyers are OK and understand we are all human and I've yet to meet Mr/Mrs Perfect,its the far better to say you forgot to post surely.
Yesterday I did an early post of items I sold on Tuesday night and am now hoping I have put the right addresses on the right parcels,so I have e-mailed the buyers and told them I may have had a blonde moment and they are both fine.I am sure I have addressed them correctly but it saves from buyers going straight to INAD if one lady gets shoes and the other one gets boots.(God I hope I stuck the correct labels on) confused

lollilou Sat 10-Jan-15 16:08:52

I once had a problem with a seller and he sent me a horrible ranty message saying his daughter had died! I just cried. I really really hope he was making it up.

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now