Talk

Advanced search

This topic is for users to discuss eBay, not for advertising eBay items. If you are a small business you can advertise here

CoP house number incorrect...can I do anything?

(3 Posts)
HiccupHaddockHorrendous Sun 30-Nov-14 22:56:57

I posted an item backin October. Buyer didn't receive it so I refunded.

I've just hunted out the CoP and the house number is wrong on it. I don't know if I wrote it down wrong on the parcel or whether the lady at the PO copied it wrong when she did the CoP.

I've just emailed the buyer asking if they'd be willing to go to the wrong address to see if the item is there but is there anything else I can do?

19lottie82 Mon 01-Dec-14 15:37:02

not now I'm afraid, apart from relying on the buyers good nature. always check these things out BEFORE issuing a refund,

HiccupHaddockHorrendous Mon 01-Dec-14 16:33:05

I'd have still had to refund the buyer though.

They've said they called with their neighbour (today) but neighbour hasn't received anything.

Anyone know if I can put a claim in with RM?

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now