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Argumentative seller

(2 Posts)
SunshineBossaNova Fri 28-Nov-14 09:27:36

I ordered a duvet set recently in a dark colour. I washed it once at 40 degrees before I was going to use it, and it has faded significantly.

The seller is 'not happy' that I want to return it for refund at their expense, and has accused me of washing it at a high temperature. I wrote back telling the seller how I washed it, and have told them that I will be returning the item.

Has anyone experienced this? I'm concerned that if I return it at my own cost the seller will refuse to pay the return postage.

Blossomy14 Fri 28-Nov-14 09:28:47

just open a case and ask eBay to give a prepaid label - and do neg if the seller is refusing a refund, it is not permitted.

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