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2nd chance

3 replies

nickstmoritz · 03/11/2014 23:05

Hi
Quick question - buyer wants to change mind - they have won but not paid yet - they have asked me to do a second chance to next bidder (eye roll) anyway did that but now I am not sure if I should have cancelled the sale first or asked buyer to retract (is it too late after auction end?) How does this work? I have tried live chat - I am 75th in the queue!!!

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Chrissy41 · 04/11/2014 07:46

yes you need to send first buyer a cancellation request to get your fees back.

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nickstmoritz · 04/11/2014 12:00

Thanks Chrissy

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nickstmoritz · 04/11/2014 12:04

My description had everything in including this coat had buttons.
Buyer asks after winning - does coat have a zip? No it doesn't. So they no longer want it 5 minutes after bidding £1 more than previous bid which was a price I was very happy with. This sort of thing is happening more and more and it just seems so unfair and causes loads of work.