Won an item on Sunday, which was to be posted second class for £6. Was a pair of sandals so thought fair enough as I've been stung sending shoes before. However they've arrived this morning and the postage label was only £3 - meaning they've made a bit of a profit!
Should I just leave it, or just mark them down on postage?
You agreed to pay the price stated so no you can't ask for a refund. If you think the seller rips people off for postage and packaging, you can give them fewer stars for that category so that other buyers know.
I'm obviously too kind then as if I overcharge postage by more than 20p I refund! I thought you weren't allowed to make profit on postage? Happily paid the six quid, because I thought that's what it would cost...
yes I would ask for a refund - you knew the price when you bid is utter rubbish - you trusted that was the cost of postage, how are you meant to know the actual weight of an item before you receive it. And no, you are not meant to make profit on postage - seller is just greedy.
yes ignore all the you knew the price before hand. You may have assumed that was first class/recorded/in a box so heavy etc. The item then turns up sent the cheapest way possible and people reckon we should suck it up? No not necessarily. Its a cheek to post for half the price charged, if I had estimated postage as a seller, got o post office and found the items cost half the price to send I would refund the rest minus 50p to cover the cost of the postal/jiffy bag.
That is true ohtobeme, but the seller made a choice to sell on ebay knowing that there would be fees to pay. The OP chose to buy the item at the price, and assumed that the postage charge was fair and reasonable, not exploitative.