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Seller left part out and wouldn't deliver it

(6 Posts)
stillfrazzled Wed 05-Mar-14 16:02:03

I bought an Ikea sofa bed from a seller 45 mins drive away, and went to collect.

Seller had dismantled it all and packed up the mattress etc. It all looked fine bar rather a lot of cat hair.

I was nearly home when he texted to say sorry, he'd left a bit out by accident. Quite a large bit so couldn't post. But he refused to deliver it to me because his girlfriend was 2 weeks away from due date so he wasn't planning to travel far hmm.

After I pointed out it was very unfair to subject me to another 90-minute round trip for a mistake I hadn't made, he (slightly grudgingly, IMO) agreed to meet halfway and we did that afternoon.

He seemed nice, I understand the imminent PFB thing and the sofabed's OK (I think; haven't built yet). But I'm fairly pissed off as under the circs, I'd have delivered.

What feedback would you leave?

Beanymonster Wed 05-Mar-14 16:08:56

Neutral, personally, he did deliver it, but didn't make it easy.

LavenderGreen14 Wed 05-Mar-14 16:19:00

did he offer a partial refund for your fuel, and did you pay by paypal or cash.

stillfrazzled Wed 05-Mar-14 16:32:37

No he didn't, and unfortunately I paid cash so suspect I have no comeback there. I was just so staggered and cross, and he was makign such a big thing out of the impending baby I momentarily forgot to ask myself What Would MNers Do?


LavenderGreen14 Wed 05-Mar-14 16:40:25

I would probably neg then

RedFocus Thu 06-Mar-14 16:43:34

Neg personally. He was a pain and you are out of pocket because you had to drive further than agreed for his stupid mistake. Plus it's got cat hairs all over it! I love my cats but yuck!

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