Hello. Only sell now and then. week and a bit ago sorted out pile of clothes listed them for 7 days - most sold monday - some buyers paid late monday night - others paid tuesday. I had advised that I work and that I would try to send items out Wednesday or Thursday (so within 48-72 hours of payment received). Did that - all sent thursday morning - due to atrocious weather wednesday which stopped me doing anything but getting to work and getting back. Thursday night I marked all as sent. Just looked on ebay today as thinking of listing another batch and see "You have one case open". Buyer - who bought item for 99p - has opened a case - didnt even message me first - their messages states they are very annoyed as paid onTuesday - which in my reckoning is just 4 days today - and expected to have received it by now.
I have responded in a very polite way asking them to let me know if it doesnt arrive mon/tues. I think I know they are being unreasonable but my other question is why do ebay allow cases to be opened at this early stage?
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Is this buyer being unreasonable - opening a case
3 replies
biggertentplease · 15/02/2014 16:37
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