Advanced search

This topic is for users to discuss eBay, not for advertising eBay items. If you are a small business you can advertise here

Business seller do you return whole postage paid if buyer upgraded and chose to return?

(1 Post)
4athomeand1cooking Tue 10-Sep-13 20:17:25

I sell clothing and we do get a few returns.

In order to meet ebay new seller standards, I was considering offering guaranteed delivery which is £7 roughly for next day.

If buyer wishes to use this service and then returns the costume, am I right in assuming I will need to refund the £7 even though they chose to upgrade?

I am just wondering if it is going to cost me money in the long run.

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now