Advanced search

This topic is for users to discuss eBay, not for advertising eBay items. If you are a small business you can advertise here

Have I been scammed?

(5 Posts)
EdieBlizzard Sun 08-Sep-13 15:16:36

I purchased two customised wooden carved door plaques for my children from an ebay seller - paying £22 for the two. I waited and they didn't arrive - the seller finally contacted me six weeks later saying there had been a problem (blamed her husband !) and said she would re-send them. Weeks later - nothing.

Now seller won't respond to emails and ebay wont let me put in a resolution claim as 45 days have elapsed. Furthermore, when I try and put in the item number, it says that the item no longer exists.

I'm wondering whether sellers email just prior to the 45 day limit was a way of delaying the process until too much time had elapsed for me to have had any recourse...

Any wise advice - other than for me to be more on the ball with regards to timescales next time?!

Coconutty Sun 08-Sep-13 15:18:37

Message withdrawn at poster's request.

NatashaBee Sun 08-Sep-13 15:20:51

Message withdrawn at poster's request.

EdieBlizzard Sun 08-Sep-13 15:23:52

Very funny, NatashaBee grin - you're right, 'tis a lesson learnt! The only reason I originally waited was because seller said it would take 3 weeks for items to be made and sent....even writing this is making me think 'idiot'!!!

LilyBossom Sun 08-Sep-13 15:38:03

If it was a credit card or debit card verified by visa you can file a chargeback and get your money back that way

You have 60 days to leave feedback so make sure you do so, and low stars if you want them to count.

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now