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Seller saying not available but has 4 on BIN!

(13 Posts)
lagoonhaze Mon 02-Sep-13 23:19:52

DP won a lego figure on Ebay for half normal price.

Seller emailed immediately saying no longer available blah blah blah. Sent cancellation request (so he would get fees back etc)

DP replied You have four on a BIN therefore you can honour listing? And paid.

Seller has refunded pymt saying no I cant they were sold privately,

Liar! I messaged him about postage only hours earlier and he sent messages chasing me up to buy! He is clearly just not happy with auction price. Cant stand sellers like him.

So what action can ebay take. We cant find way to get a message through to ebay about his non performance.

We will be leaving negative feedback too.

LilyBossom Tue 03-Sep-13 00:19:53

you can report as non performing seller and you can of course refuse the cancellation request if you wish.

lagoonhaze Tue 03-Sep-13 02:13:59

I just cant find option through customer support........

LilyBossom Tue 03-Sep-13 07:28:38

lagoonhaze Tue 03-Sep-13 15:50:49

Thank you. Went around in circles last night looking and still never found that.

You're brilliant!

GibberTheMonkey Tue 03-Sep-13 15:52:23

I would be tempted to get a friend to ask a question about the other ones so you can show they are still selling them

lagoonhaze Tue 03-Sep-13 17:04:35

I did under my account. If anyone fancies asking a question on our behalf from a different part of the country I would appreciate it!

LeoandBoosmum Tue 03-Sep-13 17:06:41

Where are you? I'm in Merseyside... I could try to do it later this evening for you?

lagoonhaze Tue 03-Sep-13 17:23:30

That would be great. Will PM you details later.

Thank you.

LeoandBoosmum Tue 03-Sep-13 18:07:08

YW. Give me an idea what to ask exactly... smile

lagoonhaze Tue 03-Sep-13 19:55:19

Thank you but we've decided to leave it as hes become abusive in his messages.

Reported to ebay and factual negative feedback left.

LeoandBoosmum Tue 03-Sep-13 22:35:05

Well, he sounds like a right charmer! I too hate Ebayers who renege when they don't sell for what they want! Why don't they start with a minimum starting price they'd be happy with or make them all BIN. He's stupid to ruin his feedback. Glad you left him negative feedback though and hope you get it all sorted.

lagoonhaze Tue 03-Sep-13 23:01:55

Thank you. They are just too tight to pay the increased listing fee!

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