Item ordered on 23rd April still hasn't turned up. Seller won't refund

[blurredlines]

Hello brought a top from seller on 23rd April. The listing Already ended without any bids so I pm her and asked if I could buy it. I sent funds immediately and she sent me a Royal Mail tracking number the day after.
I contacted her after 3 weeks to say it hasn't arrived. She said she would raise a complaint with rm and asked me to wait 30 days. After 30 days I sent her another msg requesting a refund. She advised me she still hasn't heard from Royal Mail. Where can I go from here??

[LIZS]

have you reported it to ebay , isn't there a time limit for claims ?

[LilyBossom]

too late - seller fobbed you off it seems, you only have 45 days to file a not received claim. Too late for neg feedback too.

[blurredlines]

Will eBay see it as their sale is I haven't actually won the item though? Will PayPal be able to do anything ??

[LilyBossom]

no you are too late for paypal - only chance of getting your money back is speaking to your bank if verified by visa or credit card, depending how you funded the paypal transaction.

[lljkk]

How much did you pay?

[blurredlines]

I paid £25. I think the seller knew what she was doing when she fobbed me off.

[GemmaTeller]

Have you looked the tracking number up on the royal mail site? whats the status of it?