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seller asking for more postage once i have paid?

9 replies

pod3030 · 10/07/2013 07:14

I bought a handbag and the postage was £5.00, seller then emailed me to let me know it had been sent, but that postage was £8 and to transfer extra money to pay pall. is this a done thing? i thought £5.00 was a bit steep as it is. i would have prefered to have been asked first with an option of cancelling/

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pod3030 · 10/07/2013 07:15

*paypal obv, blumming autocorrect

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dietstartsmonday · 10/07/2013 07:17

I would just ignore it, item is on way anyway. I have underestimated postage before but just have to swallow the cost

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ImTooHecsyForYourParty · 10/07/2013 07:19

They can't do that.

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fergoose · 10/07/2013 08:22

ignore - it is against the rules to ask you for more postage, they underestimated the cost then it is their problem.

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pod3030 · 10/07/2013 11:08

thanks all ,

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TheMoonOnAStick · 10/07/2013 11:13

Blimey what a cheekShock If they get funny with you report to Ebay.

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Mckayz · 10/07/2013 11:19

I underestimated postage once and I just had to suck it up. Just ignore them as its against eBays rules.

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nickstmoritz · 10/07/2013 11:31

Agree. Seller must take the hit. It has happened to me before but you just have to put up with it and revise p&p for next time. The Royal Mail price and size changes have caught out many sellers. It is not your fault though and seller must not ask you for more money. btw £5 isn't steep any more, it has probably genuinely cost your seller around £8 to post the bag.

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Tryharder · 10/07/2013 16:54

How does a bag cost £8 to send??

You can send a parcel of upto 2kg in weight for less than a fiver with a courier.

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