I bought a pair of shoes on eBay which were described as worn a handful of times. The shoes arrived and they are done, full of scratches, dirty and would need reheeled at the very lest to even have a hope of wearing them.
I have emailed the seller and she "as a gesture of goodwill" will refund my original postage cost plus the item cost but not my return postage costs.
Can she do this? I have to pay £6 to return crappy shoes that the charity shop wouldn't accept! Can I do anything?
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Does the seller have to pay my return postage costs?
14 replies
Pinkflipflop · 13/05/2013 12:12
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