I know generally they have seven days, do you give it a full 7?
Tbh I'm getting really fed up with bidders who are taking up to 7 days to pay but I gritted my teeth and kept my invoices polite.
I now have someone else who won an item on Saturday. I sent an invoice Sunday night with a note just to say that I would be doing a postage run in the morning and I could send his item too if payment received otherwise it would be within a working day of payment. Heard nothing back.
They are new to eBay only 2 feed backs, how long would you wait before you send another message? I always pay straight away but is it the norm now for people to wait?
I have had a look at the Help pages and MrsZoidberg is correct - anyone can now open a case after 2 days and close 2 days later. I have no idea when that change was announced! I had a slow payer this past week and was surprised that Ebay sent out a Purchase Reminder after 2 days, not the usual 4.
Interesting... this page seems to indicate anyone can open a case after 2 days now.
I don't use the unpaid item assistant to open cases automatically, but in the past eBay sent a reminder to the buyer on the 4th day. Last week it was done on the 2nd day instead, which seem to indicate there has been some change for non-Business sellers.