Just having a bit of a rant. I'm waiting for ebay to email back regarding this problem, but just want to rant in the meantime.
Long story cut short - I bought a new bed frame from a business seller. Bed arrived late, was clearly a shop model (scuffed, dirty) .. no response from seller so opened a case with customer support. Seller then picked up this bed and sent a new one (also arrived late). New one has a faulty part, I've sent photos and seller has emailed to say new part will be with me 14th or 15th Feb. Today is 19th and still not here!
In view of this I escalated claim further for ebay to decide the outcome. Had email today to say they want me to send the bed back to seller and I will receive full refund. BUT THEY'VE SAID I AM RESPONSIBLE FOR RETURN POSTAGE!!!
I'm not even going to rant about why I'm NOT responsible for return postage.
Like I say, don't need advice, just want to vent some anger
Please or to access all these features
Please
or
to access all these features
If you buy or sell items on eBay, you will find tips and advice on this forum.
eBay
Stupid stupid ebay ...
14 replies
frazzledbutcalm · 19/02/2013 20:40
OP posts:
Please create an account
To comment on this thread you need to create a Mumsnet account.