I bought an iphone this week, seller stated it was 16GB but when it arrived it is only 8GB. I'm pretty gutted as it was a surprise for DH and now I have all the hassle of trying to get a refund etc. The seller sent it special delivery - if I return it to her in the same method can I expect her to refund my postage costs as well? I hope she doesn't go ape on this one as I specifically bought from her as she has a long standing record of 100% feedback so am hoping it was just an error on her part. What a pain.
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Postage cost refund when seller at fault?
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Hangingbellyofbabylon · 07/02/2013 12:38
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