buyer paid but no communication?

[memphis83]

I sold a bedframe on Friday morning and lady paid via paypal straight away I messaged her with my mobile within minutes to arrange collection.
I messaged again tonight saying I will re send mobile number incase I got it wrong. Nothing.

On the other things I put collection within 3 days but forgot on this. What do I do now I have a huge bedframe in my front room. Know its only been 3 days but what is my next step. So snnoyed as a woman messaged me saying she forgot to bid and would buy it for more than it went for and said no as other perso had won it.

[memphis83]

Sorry for typos on my phone!

[fergoose]

well first of all you need to refund the paypal and ask for cash only, never paypal for a collected item

then you can get her phone number here

www.ebay.co.uk/sch/ebayadvsearch?_sofindtype=9

[memphis83]

Thank you I did put pay on collection so was annoyed that she paid by paypal. Sorry if it sounds stupid but is there a reason why you shouldn't pay by paypal on collection?
Thanks for replying too.

[Branleuse]

because there is no way to prove they got it and they can reverse the transaction.

Refund the money and ask for cash on collection

[memphis83]

Done, thank you