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feedback extortion.

(421 Posts)
sixlostmonkeys Wed 16-Jan-13 19:44:10

I reported a buyer for feedback extortion.

I've received this back from ebay CS

>>>>"I gathered from your email that the buyer has threatened to leave negative feedback on your account if you will not send them money.

We've looked into the situation again and can see that this isn't a case of feedback extortion"<<<<<

The policy on feedback extortion is - " Buyers are not allowed to threaten sellers with negative Feedback, neutral Feedback or low Detailed Seller Ratings in order to obtain goods or services not included in the original listing."

So, could anyone help me understand this? Does it mean that if the buyer was demanding hamsters or penguins then it would be feedback extortion, but demanding money is fine, and therefor NOT extortion?

sixlostmonkeys Wed 13-Mar-13 14:16:31

It should be the local court, yes. I have read that these cases are held in the court local to the defendant. I also had a bit to fill in on the last set of forms asking me if there is a reason for it to be held at a particular court. I completed that bit stating it is difficult for me to travel too far from home.

I doubt very very much that she will drop the case. I have considered paying her the amount BUT I honestly believe that it would not put an end to it.
I'm not sure if I've already mentioned, but, at the end end of her 'particulars of claim' she stated that should I defend this case then I will be 'dealt with at another place'. She claimed that I had made some serious allegations against her. She didn't say what these were, and even as I read through all the communications I still have no clue as to what she is referring to. Luckily, right from the start I was extremely careful in what I wrote, so there were no threats, name calling etc.
Of course, in my defense statement I said things like - she hasn't used any common sense, hasn't followed ebay procedure etc etc, so, I anticipate that after reading all that she will be preparing for this 'other place'
The police were good when I went to them with this. The problem was though, that although all this shows that she is really up to no good there is nothing solid for them to go on. The harassment side of it is civil rather than criminal, therefore not a police matter. They have made an intelligence report and shared it with her local police force and the DWP.
If she does make another move though, then I certainly won't just sit back and calmly fill in forms!!

I can't counterclaim for stress. I read it somewhere. Lordy, I've read that much on county court procedure that I'm sure I deserve letters after my name now grin

fergoose Wed 13-Mar-13 15:12:07

Sounds terrible - so threatening to deal with you at another place isn't a police matter? Words fail me.

I agree - there is no way you should pay her off. I hope once this is over, then you hear no more from this person. Have you done any more googling, I wonder if she has done this to other sellers? I bet she has.

Blurry29 Wed 13-Mar-13 17:43:03

This is genuinely the most interesting thread I've read in ages.

I hope you kick her ass SIX

Good luck grin

ohmentalnessisme Fri 15-Mar-13 10:28:49

Wow this is absolutely bonkers! I can't wait to hear the outcome, what a nutcase!

Iwantmybed Fri 15-Mar-13 13:43:27

Go Six. thanks I'm cheering you on.

UnexpectedItemInShaggingArea Fri 15-Mar-13 20:16:16

OP you are such a good mtter to give us the story bit by bit, normally the OP buggers off just as the story gets good.

Really sorry you are going through this, but thank you for sharing x

Blurry29 Tue 09-Apr-13 16:44:44

Any update Six? smile

squalorvictoria Tue 09-Apr-13 17:10:06

I've just discovered this thread and my jaw is scraping the floor.

Six, you are coping with this amazingly! I would not have a clue about how to defend myself in a situation like this. Please kick this crazy woman's arse in court. And with any luck you'll blow the lid off the other murky dealings she's embroiled in.

ThedementedPenguin Tue 09-Apr-13 17:12:31

I've just read this all and I can't believe this person.

I hope things have gotten better for you six.

Thinking of you through this crazy case.

K8Middleton Tue 09-Apr-13 22:39:03

Omg. I've just read through all this nuttiness.

I have a vague recollection that you can claim for your time spent dealing with a small claim. Especially where it is malicious. I'll have a look. I think it was Dr somebody vs an energy co.

WandaDoff Tue 16-Apr-13 09:27:19

Wow, what a crazy situation. shock

Elkieb Tue 16-Apr-13 09:57:00

She is nuts OP shock

CandidaDoyle Tue 16-Apr-13 19:20:10

Message withdrawn at poster's request.

HeyYoniYoni Tue 16-Apr-13 19:40:44

Oh yes please update

sixlostmonkeys Wed 17-Apr-13 10:08:05

No update as such.

There was a delay at one stage when the courts lost my papers. I sent them the tracking that showed they had been received and signed for. They must have sorted something out because I have now received the latest papers which tell me that the case has been passed on to the judge at my local court who will allocate a track.

I am astounded that she proceeded with this after reading my defense. Not only do I clearly point out how wrong she had been every step of the way but I also pointed out her questionable use of the care of address - a solicitor told me that a judge would not take kindly to this.

I think we are at the stage where the judge can make a decision without the need for hearing. This is apparently rare but I am really hoping that this happens.

Although my case is cut and dry, and watertight I am still very much aware that a judge could find in her favour. Many years ago a very good good solicitor explained to me that often decisions are made depending on the mood of a judge etc. Heck! many serious cases reach the wrong decision and I can only begin to imagine what it is like for the people involved in such cases.

I am now waiting for the letter to drop on the mat that informs me of the judge's decision of track. Fingers crossed that I don't have to waste a day in court.

Angelico Wed 17-Apr-13 10:22:48

monkeys I am shock shock shock at this. Is she really an elderly lady? And how on earth can the ridiculous justice system allow her to put you through this stress? It actually makes me angry.

So have some thanks and a brew and hang in there.

picnicbasketcase Wed 17-Apr-13 10:31:52

Good god. It's enough to put you off eBay for life. Best of luck to you sixmonkeys, if there's any common sense in the world, she'll be told where to stick her spurious claim and to behave herself in future.

fergoose Wed 17-Apr-13 10:40:57

I really hope the judge sees sense and stops this in its tracks. I bet it isn't just ebay that this person causes trouble on, I bet she has tried to sue the world and its wife will all sorts of spurious claims. Can't they stop folk like that if they keep bringing these cases to court?

EskSmith Wed 17-Apr-13 10:57:13

Absolutely unbelievable - hoping too that you get a positive result soon.

It is truly awful that you have been put through all thi, I think you're holding up remarkably well smile

sixlostmonkeys Wed 17-Apr-13 10:59:03

Thanks for all the words of support smile I forgot to say this earlier.
It really does help to read kind (common sense) words. It's easy to get so involved in this madness and start to believe that I really have committed some serious crime!

I wouldn't have thought people like her would be prevented from 'bringing' such cases to court. I guess everyone has a right of access to the legal system. Of course, the courts may place a note against her on the system and consider her behaviour when future cases are presented. Does that make sense?

I forgot to say in my previous post. One things that I fear may work against me is that judges may not understand the way ebay works. I found it difficult to explain procedures when I spoke to the police. If they are not familiar with ebay it kind of confuses the entire issue.

rememberingnothing Wed 17-Apr-13 13:29:57

six sorry to hear that this is still dragging on. My DH and I were involved in legal action (a bit more than £15!) but it really was so stressful. You read and read and read and try desperately not to be caught out. It's all so tiring and stressful. I just wanted to say how brave and sensible you are being and I hope that this is all resolved soon.

LineRunner Wed 17-Apr-13 17:12:04

six Good luck, you are amazing.

That is a really good point about making sure the judge understands how ebay works, if it gets as far as a hearing.

I went with a friend to the small claims court and although her case was on the face of it very good, she lost because the defendant was most insistent that the judge understood the contractual obligations on both her and the defendant (it was an insurance thing). The defendant asked for and was given a lot of time to lay out the contractual position.

Iwantmybed Sat 20-Apr-13 15:19:43

Good luck Six, here's hoping the judge sees through her ridiculousness.

Jammybean Sun 21-Apr-13 09:47:57

This has to be one if the craziest ebay incidents I have ever read. You're dealing with this amazingly Op. And this woman has some serious serious issues.

Gingefringe Tue 07-May-13 19:55:45

OMG what a nightmare! I bet this woman is a real fruitcake - I wouldn't want her for a neighbour! You are dealing with it incredibly calmly and methodically - good luck with it all.
When it's all over can you let us have her ebay name so we can block her? I wonder how many other people have been embroiled in her nastiness.

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