Advanced search

This topic is for users to discuss eBay, not for advertising eBay items. If you are a small business you can advertise here

Negative feedback rather than contact email

(3 Posts)
queenofthepirates Tue 15-Jan-13 21:48:53

Thanks amazing, that's really helpful.
Yes it was a rather nasty thing to do. I've sent a few contrite emails informing him thus and being super polite and helpful.
I'll email ebay and see what they do.

amazingmumof6 Tue 15-Jan-13 18:02:35

nasty thing to do without warning you!
as a frequent buyer I've only ever given negative feedback when goods were sent dirty/greasy/broken and despite my emails and patience buyer had a crap attitude (so no money back)

you can contact Ebay, but unless the buyer agrees I'm not sure you can retrieve it

I seem to remember that if you go to the actual feedback page you may be able to leave a comment under the negative feedback - so you have a way of adding your side to the story.

the score will be back to 100% after 6 months or a year.

I used to sell also, but not anymore. I was deemed untrustworthy after bloody buyer left me crap DSR -I clearly stated that I can only post on Satrurdays, but will try earlier, but they left me 1 star rating coz I didn't post the next day!
I was pregnant with DS4, had 3 children under 5 to shuffle around and was just about to move out, so rather busy and incapable to run to PO every 5 seconds for things that earned me about £1.00!

I have sold anything since.

queenofthepirates Tue 15-Jan-13 15:30:18

Just got my first piece of negative feedback from a client, informing me his good haven't arrived. I'm a little irked because he didn't try to contact me in any other way to tell me (at which point I would have sent a replacement).
I responded to the feedback and sent another in the post but what are my chances of getting ebay to remove the feedback? I have a perfect score until then! (sobs the perfectionist)

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now