I sold a buggy for £100, in my opinion the buggy was in a very good condition.
The buyer has now contacted me claiming that one front wheel is slightly damaged, and that the other is defective and pulls the buggy to the side.
I not agree as I think the wheels are in a normal used condition, but I would like to resolve the situation. Spare wheels would cost £12/ each plus £5 postage. Should I offer to pay for two spare wheels, or just the one wheel described as 'wonky'? Or should I offer a percentage discount, considering I do not think the wheels are defective?
Any advice would be appreciated!
Please or to access all these features
Please
or
to access all these features
If you buy or sell items on eBay, you will find tips and advice on this forum.
eBay
Sold a buggy, buyer claims wheels are defective - do I offer to pay for spares?
6 replies
Norrsken · 08/01/2013 16:19
OP posts:
Please create an account
To comment on this thread you need to create a Mumsnet account.