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Buyer has won my item but just moved house...

(5 Posts)
stayathomegardener Sun 02-Dec-12 21:08:01

Said he hadnt changed to the new address on ebay yet, plausible but should I post to the new address.
I have his email confirming this and the addresses are in the same county

fergoose Sun 02-Dec-12 21:18:16

no - refund the payment, tell him to update paypal/ebay to the correct new address then pay you again

and make sure you send with a signature or you lose all seller protection

stayathomegardener Sun 02-Dec-12 21:22:35

Hi Fergoose,was hoping to catch you.Thank you,will do.

When you say send with a signature is that mine?

fergoose Sun 02-Dec-12 21:27:49

no - you need to send it tracked - recorded/courier/special delivery etc.

stayathomegardener Sun 02-Dec-12 21:32:16

OK will do,normally just get proof of postage.Thanks again

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