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refunding cash buyer?

(5 Posts)
wfrances Tue 27-Nov-12 13:53:16

hi all
sold a sealed new electronic toy buyer collected paid cash.
just had message "it seems to work fine, but if it has problems after christmas can i bring it back to you for replacement?
i had it from tesco direct btw.
ive messaged her with what does she mean SEEMS to work,either it does or doesnt?
if she had said it doesnt work, i would have refunded her once she returned it,but how long once you sold something for cash do you still refund .
dh says theres a warranty in the box she should use that if it breaks.

TravelinColour Tue 27-Nov-12 13:56:34

Message withdrawn at poster's request.

fergoose Tue 27-Nov-12 14:16:13

well 45 days is the limit for a paypal claim, but if she opened a case with ebay for a cash purchase she would get nowhere. The only option for her is to leave bad feedback. She should have asked this before collecting surely?

wfrances Tue 27-Nov-12 14:26:53

shes already left good feedback
i bought this item in october -if it develops a fault ,up untill what date would tesco direct replace it?

fergoose Tue 27-Nov-12 14:34:58

oh well in that case your answer to her is no - she an contact tesco herself if there are any problems surely?

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