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Selller wants to delay refund - advice pleaseandthanks?

(37 Posts)
SuePurblybiltbyElves Thu 22-Nov-12 17:17:19

I bought an ipod on Ebay for DD (Christmas) - it arrived with one very feeble layer of bubblewrap in a jiffy bag and is very firmly not working. I've tried charging it every which way, re-setting it - nothing. The best it shows is an error message which I've googled - Apple say likely hard drive problems.

Seller says it was working fine <chinny reckon> and they will refund, but not for another fortnight as they're away. I'm a bit pissed off at this tbh - surely you can access paypal if you can access emails? - and a bit worried about it all going on so long.

Should I open a case with Ebay? Or do nothing for the fortnight?

BlameItOnTheCuervHoHoHo Fri 23-Nov-12 10:41:36

Yes, and there are so many scammers out there!

Pinot Fri 23-Nov-12 11:44:28

I would NOT return it until you're told to.

Blimey we need fergoose, we're all flapping like geese here grin

SoupDragon Fri 23-Nov-12 11:49:34

I would email and ask for a return address. I wouldn't send it right now as they did say they were away - if this is the case it could get stuck in a sorting office and/or set back to you.

I would also check to see if they have put a security mark on it - do people usually do this with a UV pen or something?

fergoose Fri 23-Nov-12 12:20:04

ebay will tell you when to return it, and where to - as long as you send it tracked and you can prove delivery (or attempted delivery) then they will refund.

If sending recorded make sure you write on the parcel 'please obtain signature' or suchlike

SuePurblybiltbyElves Fri 23-Nov-12 13:12:53

Thank you fergoose, I consider you The Oracle on FB so I shall follow you slavishly grin. I will bide my time <steeples fingers>

SuePurblybiltbyElves Fri 23-Nov-12 13:13:16

On FB? On EBAY <slaps self>
Though you could be very clever on FB too. I know not.

Pinot Fri 23-Nov-12 13:29:54



fergoose Fri 23-Nov-12 13:49:15

ha - very welcome. Please don't tell me I have to go and learn facebook now too smile

Pinot Fri 23-Nov-12 14:06:37

I bought one of those tops you linked too an another thread, fergoose, looks great. Cheers.

fergoose Fri 23-Nov-12 14:10:36

oh good am glad you like it smile - am wearing one today myself.

SuePurblybiltbyElves Fri 23-Nov-12 19:32:56

Tops? TOPS?
Bean spillage please. Or link.

fergoose Fri 23-Nov-12 20:13:24

long sleeve tops - pretty boring really. I have several from this seller so recommended them the other day

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