I bought a toy on ebay at the weekend for just over £16 and it was listed with £3.50 p and p. After a delay the seller has now contacted me to say the the postage will actually cost a further £1.80 and has requested further payment.
I feel a bit torn - should I pay the top up or expect the seller to absorb the cost? Do Ebay have rules about these types of requests?
As a frequent seller who has undervalued post I have paid extra post when asked although I don't normally ask myself. I did however have to ask for more post on an item last week as the multiple purchase discount went through as free p&p for some reason removing postage from the final invoice I sent. Had it been a £2.20 package I wouldnt have bothered but at over £5 I couldn't suck it up. So if they have good feedback and the item is heavy I would pay it.
no they cannot ask you for extra money - it is not allowed. Their error, they have to pay for it. It is shifting the goal posts after you won the auction at certain terms - so not permitted and you should not pay them a penny more.
I've also just realised that my maximum bid was only £0.95 more than I paid for the item, so it seems even more cheeky to be asking me for an additional £1.80. If the bidding had gone higher than my max I would have dropped out of the race.
Think I'm going to decline further payment and wait for the response.