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Item not as described

(5 Posts)
NK346f2849X127d8bca260 Fri 09-Nov-12 18:05:14

I bought a school jumper described as Trutex Gold , but although it is a Trutex one it is not the same as the one i bought from school shop far inferior quality. Also when you measure the jumper it is 2 inches smaller than the label says so is too small.
I bought it on a BIN from an ebay shop, they say no returns unless faulty or damaged.
Is there anything i can do?

LadyMaryCreepyCrawley Fri 09-Nov-12 18:06:24

It's faulty. Return it.

Sleepyfergus Fri 09-Nov-12 18:09:06

Yep it's 'not as described' in style/brand and size, therefore you are well within your rights to return it.

NK346f2849X127d8bca260 Fri 09-Nov-12 19:43:22

What should i say in my message to them?

JamNan Sat 10-Nov-12 09:35:47

NK, however do you remember your name? grin

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