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This topic is for users to discuss eBay, not for advertising eBay items. If you are a small business you can advertise here
We bought a hard drive at the weekend and today a recorded delivery envelope arrived today, but it had been partially opened and was empty.Unfortunately I didn't sign for it, my husband's colleague did. There was no sender address so we are not 100% it is the eBay item.I went to the post office and we can do nothing, the sender has to complain.We have email the seller and are hoping he/she can claim from Royal Mail and refund us something.Any experience?
if no joy open a not as described case with ebay - and keep hold of the envelope in case you need it for evidence.
Thanks, will do.No response from seller as yet, but only been a few hours...
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