I'm usually very careful to only buy items listed as being from smoke free homes. But when I bid on a pair of sunglasses it never even crossed mind to question the seller about smoke. Big mistake - they arrived today and they fucking REEK of smoke. It's absolutely disgusting and there is no way I want to wear them. What can I do? The seller does accept rerturns. Is my only option to send them back and lose out on postage? Do you think I should have checked before buying or is it reasonable to assume that a pair of sunglasses will not stink of cigarette smoke? I'd love someone experienced to sure your opinion.
well, if they didn't advertise it as from a smoke free home then they might argue that as a used item it's just one of the things it can pong of. Personally I'd wash them(maybe with alcowipes or similar, unless it would ruin the finish) and leave neutral feedback (if everything else was ok).
I hate hate hate the smell of smoke on things, so I do sympathise. Bleurgh. Were they expensive?
are you sure the smell is smoke because royal mail bags give of a similar smell, I have sold a couple of brand new boxed items on ebay yet the buyers complained that they smelt of smoke even though they were brand new and unopened.
Thanks everyone. It is most definitely the glasses themselves that smell. They came in a plastic case and it was when I opened the case that the smell hit me; the padded envelope didn't smell at all. They weren't expensive, and I do quite like them, but I cannot see myself being happy to wear them as they seriously pong. So, do you think I should approach the seller, advise I'm returning them and ask for a full refund? Or should I go straight to ebay? I'd feel a bit bad doing that without at least discussing it with the seller, but I want to do it 'properly', and I really do want all my postage refunded if possible. Thanks again.
I can't understand how smelly glasses can be a problem! It must be so EASY to clean them up and get rid of the smell- they're made of impervious materials after all, it's not as if you're trying to get rid of a smell from a deep pile rug or something like that. If the lining to the case smells, what's the problem with taking the lining out? Or you could buy a replacement glasses case for 50p or something in a charity shop, if you really like the glasses and they were a bargain. I think you sound a bit over fussy and oddly helpless tbh
I am sorry but the stench of smoke on items is intolerable to most people, and I don't think anyone complaining about an item stinking of smoke is being unreasonable. I can't believe the state some people send items out in and they seem to think it is acceptable and buyers shouldn't have the gall to complain.