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Just had first complaint

(83 Posts)
ontheedgeofwhatever Sat 03-Nov-12 11:23:13

From a lady claiming top i sent was covered in stains which I'm sure it wasn't. I've asked her to send photos of stains and said I'll issue full refund if she does or said she can return it to me.

I do check clothes carefully and point out flaws but it COULD have slipped through the net without me realising so giving benefit of doubt but I've got photos and can't find any stains

Probably just refund her in the end though

ontheedgeofwhatever Mon 12-Nov-12 21:34:02

My MIL has complained she's not happy and does have receipt etc.

I've just this minute closed the case to cancel the transaction on the top. I opened it a week ago and buyer hasn't even bothered responding. At least I got all 28p of my final value fees back grin

I doubt I'll ever see the perfectly clean and unstained top again but just glad to have buyer out of my life though will await the negative feedback

nickelrocketgoBooooooom Mon 12-Nov-12 13:26:40

definitely complain to the sorting office about that.

At least you collected it - imagine not turning up for it shock!

PurpleFrog Sun 11-Nov-12 17:09:15

Maybe the package had been posted as "large letter" but the contents had redistributed themselves to become a "small packet".....

LineRunner Sun 11-Nov-12 13:48:15

I always thought that if you took something to the Post Office to be weighed, and pay for the postage there, and get a Proof of Posting, that the recipient couldn't get stung for extra charges (especially as PoPs have the weight on them).

Am I delusional? <frets>

SaraBellumHertz Sun 11-Nov-12 07:10:21

Oh the disappointment grin

But obviously kind of mil

MakeTeaNotWar Sun 11-Nov-12 06:36:02

Marking place to see what turns up!

Kveta Sun 11-Nov-12 06:26:07

Ontheedge call royal mail to complain about that, I have had loads of underpaid items recently, one said it was over 100 g but when I weighed it myself it was 30 g. All were taken to post office by the senders to be weighed so god knows what my local sorting office was up to.

Anyway, I got a book of stamps as an apology when I complained.

ontheedgeofwhatever Sat 10-Nov-12 19:45:26

It wasn't from her. It SaaS a parcel from MIL full of baby clothes for DS. She had taken it to post office and paid at counter so shes really cross it was underpaid. Still no peppa pig top stained or otherwise. Sorry to diappoint you all

People like this have made me all but give up on eBay, unless they do cash on collection.
Would love to know what was at post office, and the name of this nutter to block if anyone can pm it

DowagersHump Sat 10-Nov-12 19:08:58

Maybe the OP has been knocked out by the noxious fumes? sad

Katiekitty Sat 10-Nov-12 18:41:19

Place marking for The Update... have been checking back all day!

LineRunner Sat 10-Nov-12 18:22:55

Crappy ripped bag?

nickelrocketgoBooooooom Sat 10-Nov-12 17:01:50


i need to know now!! shock

<pops head in to thread>

vintageviolets Sat 10-Nov-12 13:03:59

Come ooooonnnnnnn grin

DawnOfTheDee Sat 10-Nov-12 10:12:50

Come on OP.....has your DP picked up the parcel yet? I neeeeed to know what the mad lady sent you!

TheMonster Sat 10-Nov-12 10:06:26

Just remember the wonder of karma.

Tomorrow? But we need to know now!

blueraincoat Fri 09-Nov-12 13:09:21

Marking place smile

ontheedgeofwhatever Fri 09-Nov-12 10:56:30

Oh alright I'll send dp to sorting office to pick it up tomorrow and we'll see what's there.

The second peppa pig top has just been paid for. Its a new ebayer and thankfully NOT the same person. I've checked it very closely and it seems clean to me

LineRunner Fri 09-Nov-12 10:50:18

Thanks for reminding me to block my latest non-payer.

lagoonhaze Fri 09-Nov-12 10:30:10

BLOCK HER too! If you get a chance PM me her name so I can block her.

I have neither the time nor patience to deal with people like her. I would be inclinced to have made her return top as she wouldnt have return postage refunded.

Had it been a genuine case I would refund original cost and return postage but not to someone whos on the make.

DowagersHump Thu 08-Nov-12 21:58:58

I will paypal you the money to collect it - I'm dying to know what she's sent you grin

<needs a life>

Mirage Thu 08-Nov-12 20:54:32

Ooh yes,please could you pm me her user name too? I've had at least one non payer/timewaster a week and I don't want this loon buying my stuff too.

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